What is xserve.net?
We are a data center based, colocation service. We provide you with a menu of services including multiple redundant very high speed internet connections, remote control electrical power, a highly secure location to house your Xserve, remote monitoring and remote human hands. You can then control your server via any remote protocol you like.

Where do I get the xserve.
You may either ship one to us, or we can purchase it directly for you.

How do I get it to you, set it up etc?
Details are here.

How do I control the xserve?
In addition to the built in administartion tool in osx server; there are a variety of remote control tools available such as Timbuktu and Apple Remote Desktop. We have used them for years to control servers thousands of miles away and they work very well. xservecolo.net will install an evaluation copy of Timbuktu, good for 30 days on any Xserve that indicates they would like us to do so. You can get a free evaluation copy from here.

How do I control my account?
See our support site. A demo password is there for you to try.

What if I need to reboot?
Use the remote power control. This will allow you to turn on and off the electricity to the Xserve. It is accessible from the web, password protected and assigned one per Xserve.

What about hardware failure?
In case of hardware failure we will repair the units. However they are your units and you will be charged for the repairs.

What if the xserve is too much for me?
Why not use an mac mini...click here

What applications or other software can I run on my Xserve?
You may run whatever software you like as long as it does not violate our acceptable use policy. (In short; no SPAM, open relays or illegal activity)

How much does it cost?
See our pricing page.

Do I get my own IP address?
Yes. Each xservecolocated at xservecolo.net has two (2) unique, routable IP address. You may purchase more if you need them.

What about a fully qualified domain name (FQDN)?
In addition to a static, routable IP address, each Xserve is given a unique host name like: yourchoice.xserve.net

How fast is the network?
The theoretical upper limit of the network is far far beyond the Xserve. The network was built to accommodate one of our other projects; Pure Static.

Do I have physical access to my Mac Xserve?
In order to keep security to high standards and costs low, we cannot allow anyone into the data center itself.

What if my Xserve needs to be serviced?
We will either service it for you or Fed Ex it back to you.

Can I share my Mac Xserve?
Yes, you control access to your Xservei. If you wish to share the access that is your decision. It is not prohibited.

Where can I find a copy of the terms and conditions?
Here

Do you offer a reseller program?
We do offer a Macintosh Consultants Partner Program. However this is for consultants who are already in the business of providing solutions and support on the macintosh. It is not a reseller program like those offered by shared hosting services.

Can you help me set things up?
We don't do direct setup and maintenance of specific software, but we have a good number of consultants you can contact. Find a consultant.

Can you tell us a little bit about the company?
We have been working with colocating macs since 1999. At that point in time, the only thing you could do was rip apart a perfectly good iMac and mount it in a Marathon rack mount case. We also managed to use old ATA power supplies to get Blue and White G3s crammed into 2U cases (Most of these are still in service!)

These days we do complex mac based hosting for a number of large corporate entities. Our current projects include Underwriters Technologies, macminicolo.net and Pure Static. We deal in things like Sarbanes-Oxley compliance, and OSHA reporting.